Why Opus
At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we've built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we're a certified Great Place to Work in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we'd love to connect.
This Opportunity
Reporting to the Investor Relations Manager, you will help oversee and review work performed by Analysts and Senior Analysts and provide important client coverage in the Eastern or Atlantic time zone. Responsibilities will include:
- Proactively review and assist in overseeing the daily workflow of the Investor Relations team with a view to ensuring service level deadlines are met in a timely and efficient manner, and ensuring adherence to controls and procedures at all times
- Assist with client reviews, including:
- reviewing transaction documentation
- logging deficiencies for outstanding investor information
- following up with investors on missing information
- Respond to internal queries and ensure that escalations are investigated and resolved in a timely manner
- Work closely with internal teams such as Implementation to onboard new and conversion clients as effectively as possible
- Support Client Solutions with specific client requests and escalations
- Assist with contract note reviews and queries
- Assist clients/auditors in addressing reporting requests and queries
- Act as back-up to the Ireland team during annual leave or absence
- Assist with ad-hoc projects
A Little Bit About You
- You have 4-5 years experience in a financial services environment, and ideally a background in investor relations or transfer agency
- You have a strong understanding of hedge funds and the fund administration industry,
- You are known for your superior communication and interpersonal skills with both clients and internal colleagues
- You are proficient in Microsoft Office applications and have an aptitude for learning new technology
- You have strong analytical and problem-solving skills, and you pay attention to the details
- You display initiative tempered with understanding when escalation is required
