Senior Associate Director - Sales

About Emeritus & Daskalos:

Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships with over 80 world-class universities, Emeritus delivers industry-relevant programs across formatsincluding short courses, degrees, and executive programsto more than 300,000 learners across 80+ countries.

Daskalos, a strategic initiative of Emeritus, pioneers transnational education in India by helping leading global universities establish joint campuses under the evolving Indian regulatory framework. With over 15 institutions in advanced discussions, Daskalos is shaping the next chapter in global higher education.

About the role

This role will own the end-to-end revenue strategy and execution for a defined Line of Business (LOB) / program portfolio. This role is accountable for delivering revenue and enrolment targets by leading large-scale B2C inside sales teams and driving operational excellence, sales effectiveness, and customer conversion outcomes.

This is a critical leadership role responsible for scaling high-performance sales teams, strengthening pipeline conversion, and aligning closely with Marketing, Product, and Revenue leadership to accelerate business growth.

Key Responsibilities:

Revenue Ownership & Growth

• Own and deliver revenue and enrolment targets for the assigned LOB/program portfolio.
• Drive sales strategy, pipeline conversion, and program performance in alignment with business goals.
• Partner with Marketing and Revenue teams to optimize demand generation, conversion, and revenue realization.
• Lead turnaround efforts for underperforming programs and respond effectively to evolving business priorities.

Sales Leadership & Team Management

• Lead and scale large inside sales teams, including Senior Managers, Managers, Team Leaders, and Program Advisors.
• Build a high-performance, accountable, and customer-centric sales culture.
• Coach, mentor, and develop leadership bench strength and ensure strong succession pipelines.

Operational Excellence

• Drive sales productivity, conversion, and operational KPIs to maximize team effectiveness.
• Ensure optimal workforce planning, staffing, and coverage aligned with business needs.
• Maintain strong governance on sales quality, performance metrics, and operational rigor.

Stakeholder Leadership

• Represent Inside Sales in cross-functional business reviews and leadership forums.
• Collaborate with Marketing, Product, and Revenue leaders to drive integrated growth strategies.

Skills & Qualifications:

• 10+ years of experience in B2C / Inside Sales or Revenue leadership roles.
• Managing inside sales/field sales team sizes of 100+ headcount along with revenue responsibility.
• Good interpersonal & Excellent communications skills.
• Strong experience in setting up and leading motivated, ethically sound, high-performance sales teams
• Track record in setting up governance mechanisms and sales processes
• Self-motivated & adaptable to changing business needs
• Strong business acumen, leadership capability, and operational execution skills.
• Ambition to overcome roadblocks and consistently achieve plan.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.