Role Description: Mid. Product Designer
- Design intuitive employee tools and engaging customer-facing digital experiences, ensuring consistency and quality across all touchpoints.
- Collaborate with cross-functional teams including shop floor, operations, product, technology, and leadership to drive design outcomes.
- Use visual thinking tools such as journey maps, service blueprints, and frameworks to clarify complex problems and align stakeholders.
- Translate ideas into concepts, prototypes, and designs, iterating based on user feedback and real-world insights.
- Contribute to product roadmaps, service strategies, and internal tools by providing strong design input in planning and decision-making.
- Communicate design thinking, rationale, and outcomes through clear and compelling presentations for both technical and non-technical audiences.
- Plan and facilitate Design Thinking workshops to align teams, uncover insights, and generate ideas.
- Shape solutions for both employee workflows and customer experiences, helping teams move from insight to action.
- Operate effectively in fast-changing environments while balancing multiple initiatives and solving complex problems.
As a prospective candidate, you should possess:
- 6+ years of experience in product design, design research, service design, or systems thinking.
- Strong ability to work in ambiguous environments and progressively bring clarity to complex problems.
- Ability to understand and connect insights across users, systems, and business needs.
- Capability to think both strategically (end-to-end experience) and tactically (detailed design refinement).
- Experience engaging with customers, frontline staff, and stakeholders to inform design decisions.
- Proficiency using design tools such as Figma to create and refine experiences.
- Strong communication skills with the ability to align diverse teams around a shared vision.
- Experience applying AI tools to design human-centered experiences that enhance, not replace, design practices.
- Ability to collaborate effectively across diverse teams and functions in fast-paced environments.
Desired qualifications
- Bachelor's in computer science or related field or equivalent work experience.
- Experience in the automotive industry or similar complex, service-driven environments.
- Familiarity with internal tools and systems supporting employee workflows and operational efficiency.
- Ability to contribute to both customer-facing and internal experience design initiatives.
- Business Experience: 3-7 years of experience.
Base location: Hyderabad
Your role as a Senior Associate
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen.
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approaches and solutions through the power of analysis and visualization.
- Effective communication – Must be able to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s).
- Managing change - Responding to changing environment with resilience.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone is valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
