Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures
Proven experience troubleshooting security issues across various technologies
Customer-centric career experience and excellent Time management skills.
Ability to work within customer focused team and Excellent communication skills
Take ownership of customer issues reported and see problems through to resolution.
Troubleshoot and resolve issues through sharing best practices and direct resolution.
Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.
Should be flexible to work in an operational environment, rotational shifts and on-call schedule.
Other general responsibilities as instructed by management.
Ideal Profile
ITIL Framework knowledge, Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures. In-depth knowledge in SQL & PL/SQL. Oracle Database hands on Knowledge. Well versed with Shell Scripting, Linux and Windows Platform.
Must accept to rotational shifts (24*7). Banking Working days.
Application support profile. Knowledge on Banking domain and products.
IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.
In-depth knowledge in SQL & PL/SQL. Oracle Database hands on Knowledge
Well versed with Shell Scripting, Linux and Windows Platform.
Hands on in SWIFT, SFMS, NEFT/RTGS, Export, Import.
