Senior Analyst Data Governance & Management

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Team Description

The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and driving value through data. With continuous changes in the regulatory environment and data innovation, CoDO plays a key role in supporting GCS sustainable growth balanced with controls and risk management.

How will you make an impact in this role

As the Sr. Analyst of the Commercial Data Risk Management team, you will be responsible for working with diverse set of stakeholders like the American Express Enterprise Data Office, GCS Control Management, business teams, technology teams, and product/platform teams to implement and strengthen data risk management practices and enable secure, reliable, and compliant use of our data assets. We're looking for someone who enjoys a fast-paced environment, operates cross-functionally (both with business and technology stakeholders), and maintains a positive attitude and sense of humor in the face of challenges.

The Key job responsibilities will include but are not limited to.

• Identify potential data risks across systems, processes, and third parties.
• Support RCSA activities by identifying data risks, assessing controls, and driving remediation of gaps.
• Support risk assessments to evaluate data retention & deletion, data sharing and data sensitivity risks.
• Support implementation of data risk controls aligned with internal policies, regulatory requirements and industry best practices.
• Support the adoption and execution of enterprise data risk management frameworks and standards.
• Monitor risk indicators and control effectiveness using metrics and dashboards.
• Support investigation, root cause analysis and corrective action plans of data incidents or breaches.
• Contribute to promotion & awareness of data risk awareness across Business Unit to strengthen data risk culture.

Minimum Qualifications

• 3+ years of direct work experience in risk management, data governance or a similar role within financial services or banking industry.
• Strong understanding of data risk, and compliance frameworks.
• Strong analytical, problem-solving, and critical thinking skills.
• Project management experience, with partners across a diverse, global set of business and technology teams.
• Strong written and verbal communication skills, with ability to engage stakeholders across technical and business teams.
• Attention to detail and strong organizational skills.
• Confident tackling high importance initiatives that are ambiguous in nature, driving them to completion with minimal direction and demonstrating a sense of ownership.
• Willing to challenge the status quo, learn new skills, innovate and have fun in the process.
• Bachelor's degree in computer science, computer engineering, other technical or business subject areas.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.