Senior Analyst, Business Process Improvement

Dynamic Yield

Pune

2-7 Years

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Posted a month ago
Over 100 applicants

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Job Description

Assess business processes, digital journeys and user experience in core systems for key A&CS personas
Identify improvement opportunities, design and manage business transformational initiatives
Liaise with Technical teams driving systems development and enhancement to ensure optimal user experience and business continuity
Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you:
Essential skills and experience:
Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
Business acumen - Good understanding of the Client Services business drivers
Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams

More Info

Job Type:

Permanent Job

Industry:

Software

Role:

Business Analyst

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Dynamic Yield

Dynamic Yield by Mastercard enables teams to build personalized, optimized, and synchronized digital customer experiences, enhancing revenue and customer loyalty.

Job ID: 118944659

Jobs by Skill - IT