Senior Air Ticketing Executive

Job Responsibilities

Booking tickets through GDS software and other available portals

Liaison with all Airlines for best-negotiated fares required for our tours/ clients

Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and

the issue of additional tickets.

Maintain Strong PR with all airlines.

Analyzing air tour budget and getting the lower fare than budget so that we can make more

profits

Scheduling flights based on customer needs and available flights

Communicating with customers to answer questions about tickets, pricing, or flight schedules

Collecting payment from customers for airline tickets, including cash, credit card transactions,

checks, or money orders

Entering customer information into a computer system to issue tickets or update records

Explaining applicable fees and taxes for each ticket

Helping clients with the travel-related question

Working alongside the tours sales team

Requirements

Minimum 1-2 years of experience in domestic and international ticketing

Bachelors or Diploma in Travel, tourism, or any related field.

Experience in managing corporate clients

Ability to work in a fast-paced environment

Fluent in written and spoken English

Able to work on excel