FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions.
Job Description
Value Preposition
- This is a key role within the Second Line of Defense responsible for providing independent risk oversight & effective challenge of Operational Risks in banking operations.
- Contributes towards building robust Operational Risk Management practices by partnering with senior stakeholders across Business Units & Risk Management teams.
Job Details
Position Title: Senior Advisor - Operational Risk Management
Career Level: P2
Job Category: Senior Associate
Role Type: Hybrid
Job Location: Bangalore
About The Team
The Operational Risk Management (ORM) function is a team of Risk Professionals who promote risk management excellence by fostering a culture that is proactive, transparent and accountable, ensuring that risk is managed effectively in alignment with FCB's risk appetite and strategic objectives. This is a second line of defense team acting as trusted advisors to the business in managing Operational Risk across multiple Risk Categories (e.g. Technology, Cybersecurity, Enterprise Operations, Finance, etc.).
Impact
This is a key role within the Bank's second line of defense. The role is responsible to execute complex and broader oversight Operational Risk Program (ORP) over ORM Risk Programs such as controls testing, RCSA, Operational Risk Events (ORE) along with maintaining quality of deliverables supporting Audit and Regulatory remediations through validation of the final outputs.
Key Deliverables
- Provide effective challenge on first line Risk Program for FCI (RCSA, ORE, Issues Management, etc.).
- Provide risk oversight of business functions of FCI for adherence to applicable Enterprise Policies & Standards.
- Provide risk oversight of business functions of FCI for adherence to applicable laws & regulations governing U.S. banks in the areas of credit risk management.
- Mange timely and high-quality delivery of assigned responsibilities.
- Ensure review and challenge is performed as per procedure and in prescribed templates and formats.
- Report and escalate any matters impacting the risk profile of the business functions and / or timeliness of delivery of assigned responsibilities.
Skills And Qualification
- Bachelor's degree or higher in the field of Finance / MBA in Finance / related disciplines
- Hands-on experience in providing second line oversight and effective challenge in one or more of the following: operations, credit, finance, and corporate functions such as human resources, facilities, and administration
- Experience in providing 2nd Line Review & Challenge or similar 2nd Line roles.
- 5 to 7 years of banking or financial services risk management experience
Functional Skills
- Risk and control frameworks as it applies to global banks.
- Operational & Compliance risks as it relates to banking in general.
- Knowledge and experience of risk management in one or more business areas of the bank.
- Second line review and challenge activities
- Strong communication skills both written and oral
- Analytical and logical thinking
- Working knowledge of MS tools such as word, Excel and PPT
Technical Skills
- Large Financial Institution experience,
- CIA, CAMS, CFE (These are good to have but not mandatory)
- Experience building and supporting risk programs and frameworks,
- Knowledge of risk techniques, practices, and risk and control frameworks,
- Knowledge of various banking and government regulatory requirements and processes,
- Knowledge of regulatory guidance pertaining to enterprise risk and operational risk,
- Ability to work effectively with associates, senior management, and various committees,
- Ability to track and coordinate large, complex processes,
- PC Skills, including Microsoft Visio, Excel, and PowerPoint,
- Communication skills interpersonal,
- Problem solving skills,
- Analytical skills business,
- Risk and control frameworks as it applies to global banks.
- Operational & Compliance risks as it relates to banking in general.
- Knowledge and experience of risk management in Operational Risk.
- Knowledge of industry practices in the areas of Operational Risk Management and defining KPIs / KRIs
- Second line review and challenge activities
Relationships & Collaboration
- Reports to: Associate Director - Operational Risk Management
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. 
