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Microland

Senior Administrator - Service Desk (SD1)

Microland
Bengaluru
3-8 Years
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  • Posted 7 hours ago
  • Over 50 applicants
Quick Apply

Job Description

Role Responsibilities:

  • Handle incoming calls, emails, and chat from users
  • Record, classify, and prioritize tickets for resolution
  • Provide initial support and troubleshooting based on Knowledge Base
  • Escalate unresolved issues and route requests to appropriate support groups

Job Requirements:

  • Any graduate (Engineering/Science)
  • Basic troubleshooting on various Windows OS versions
  • Ability to support users with business applications
  • Remote troubleshooting and system management skills

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Account Services Executive, Manager - Service Delivery, Customer Support Engineer/Technician, Service Engineer
Function:
Customer Service/Call Centre/BPO, IT- Hardware/Telecom/Technical Staff/Support
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Microland

Job ID: 109037829

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Last Updated: 15-04-2026 05:44:20 AM
Homejobs in Bengaluru / BangaloreSenior Administrator - Service Desk (SD1)

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