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Senior Accountant - Front office operation

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Job Description

  • Job Description:
  • Perform periodic US accounting for the small & midsize businesses.
  • Understand and document the business requirements of various clients.
  • Follow client's process & protocols strictly.
  • Support Team Leads to resolve staff accountant's queries and train new resource as and when required.
  • Complete accounts efficiently within given time frame.
  • Manage account updates, billing inquiries, and product-related support.
  • Perform standard setups and troubleshoot expected errors.
  • Resolve discrepancies in standard workflows and customize non-standard setups.
  • Perform back-office data entry for banking, tax filing, and business workflows.
  • Support account services including billing admin, checks, supplies, payroll, and workers compensation.
  • Handle after-hours support as required Provide lead pass, attach, and product recommendations (SER).
  • Execute serve-to-sell programs including upgrades and cross-sells. Meet quotas and targets for QB ecosystem product sales.
  • Onboard customers to specific products and ensure smooth adoption

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About Company

Job ID: 145165967