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semi non voice process, basic communication 13,500, excellent communication 17000

Fresher
1.5 - 2.5 LPA
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  • Posted a month ago
  • Over 200 applicants
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Job Description

Description

We are seeking candidates for a semi non-voice process position. This role is ideal for freshers or entry-level candidates who are looking to begin their career in customer service. Candidates with excellent communication skills will be considered for a higher salary.

Semi non voice process, basic communication 13,500, excellent communication 17,000

Responsibilities

  • Handle customer queries and provide solutions in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Provide feedback on customer service trends and areas for improvement.
  • Assist in training new team members when necessary.

Skills and Qualifications

  • Basic communication skills in English and local language.
  • Excellent communication skills for candidates applying at the higher salary bracket.
  • Strong problem-solving skills.
  • Ability to work in a team environment.
  • Familiarity with customer service software is a plus.
  • Basic computer skills including MS Office and internet navigation.
Spotlight
  • Cafeteria, Joining goodies, Gifts on festivals

Bachelor Of Technology (B.Tech/B.E), Bachelor of Arts (B.A), Bachelor of Commerce (B.Com), Bachelor in General Studies (BGS), Bachelor of Applied Science (BAS)

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

Campus Marg India formally known as CMI , is set up with the vision of adding values to organizations by utilizing the human capital in the right way at the right corners through the most invincible man power. We believe human resource is the strength of any organization; It is with this understanding that we are driven to provide our clients with best talent and right cultural fit.

We offer expert services for executive leadership, mid-tier employees and contract staff in the fields of IT/ITES,BPO/KPO,FMCG/Retail /Healthcare/ Banking & BFSI/Industries.

We can rest assured that our specialist will act as an extension of your hr department and will work efficiently and tirelessly to speedily identify the right talent and get the job done.

CMI formed in the year 2009 in Hyderabad. Its formed as a Multiple Vertical Consulting Firm, we are spread in different verticals comprising of Staffing, Recruitment, Pay roll& Consulting.

Established with a simple goal, to be the leading consulting enterprise. We have achieved a milestone of 30 million turnover in 2013-14. Built with the strong belief of providing end-to-end consulting, and assist companies to receive information anywhere, anytime in most efficient and hassle-free format through CMI.

Job ID: 141081371