Security Architect

Project Role : Security Architect

Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.

Must have skills : SailPoint IdentityIQ

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

We are seeking an experienced SailPoint IdentityIQ (IIQ) L3 Operations Engineer to support and troubleshoot complex issues in a large-scale Identity Governance environment. This role focuses on advanced production support, workflow diagnostics, provisioning failures, connector troubleshooting, and rule-level debugging.

The ideal candidate should have deep hands-on experience with IIQ internals and must be comfortable analyzing logs, resolving complex lifecycle events, and managing end-to-end identity operations.

Roles & Responsibilities:

• Provide L3 production support for SailPoint IdentityIQ, analyzing and resolving complex provisioning, workflow, rule, and lifecycle management issues.
• Investigate failures in Identity Requests, provisioning plans, approval flows, and scheduled tasks, performing detailed log and root-cause analysis.
• Troubleshoot aggregation, correlation, and identity cube creation issues across authoritative sources and connected applications.
• Analyze and fix connector-level issues (AD, JDBC, REST, Web Services, custom connectors) and support integration-related defects.
• Review and debug BeanShell rules and workflows, identifying defects and validating logic without introducing functional impact.
• Monitor and maintain scheduled tasks, background jobs, and system health, ensuring consistent identity processing and data quality.
• Support incident, service request, and change management processes, ensuring timely resolution and accurate documentation.
• Collaborate with security, application, and infrastructure teams to resolve cross-system IAM issues and dependency failures.
• Perform impact analysis and validation for code/configuration changes introduced by development teams or during upgrades.
• Drive continuous improvement in operational stability, implementing permanent fixes, automation, and best practices for IIQ operations.
• Lead and support Disaster Recovery (DR) activities, including failover validation, environment health checks, and restoration of IAM services.
  
  

Professional & Technical Skills:

• Experience working with log analysis platforms (e.g., Sumo Logic, Splunk, ELK, etc.)
• SQL query skills for operational analysis.
• Familiarity with Unix/Linux for basic troubleshooting.
• Exposure to ITSM/ITIL processes.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SailPoint IdentityIQ.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education