Job Purpose
To plan, lead and control all the activities related to quality assurance & testing in the entire process flow from raw material sourcing to product and to implement and improvise the existing quality standards and systems in order to sustain the position as a market leader in linen yarn business.
Job Context & Major Challenges
- It is a niche market and given the availability of limited number of research studies, our expertise is built only from our own experience.
- Lack of supporting technology that can help in advanced testing
- Considering the current competitive market, customer support is critical.
- Year on year variability in raw material quality and grade owing to climatic conditions
Key Result Areas
Key Result Areas
Supporting Actions
Testing of RM and product
- Oversee testing of incoming raw material
- Lead a team of quality inspectors and supervisors in conducting regular testing.
- Ensuring the testing of product as customer's standard.
- Control over non-conforming goods to dispatch to the customer
In-process Quality Assurance
- Develop, implement, and monitor in-process quality control systems across all stages of linen spinning to ensure product consistency and compliance with standards.
- Analyze quality trends and work collaboratively with team production.
- Analyze in-process quality data, generate reports, and present findings for continual improvement initiatives.
Customer centric Quality Management System
- Implement and maintain adaptation of Quality norms and IMS Standards
- Perform Root cause analysis to all the quality and reliability related complaints arising from both internal and external customers throughout the process flow
People Development
- Identifying training needs of team members and work with HR for scheduling development activities
- Mentoring and coaching team members to prepare them for taking independent charge
