SDP/AIR Business Configuration Engineer

*Position* : SDP/AIR Business Configuration Engineer

*Experience* : 3–5 Years

*Industry* : Telecom / BSS / Charging Systems

*Employment Type* : Full-Time

*Job Location* : Hyderabad

*Job Description*

We are hiring an experienced SDP/AIR Business Configuration Engineer with 3–5 years of experience in the Telecom BSS and Charging Systems domain.

The ideal candidate should have strong hands-on experience in SDP/AIR Business Configuration, Charging Call Flows, Diameter Protocol, Gx/Gy/Sy interfaces, Functional Testing, and Wireshark/Trace Analysis.

*Key Responsibilities*

* Configure and support SDP/AIR business and product configurations.

* Analyze customer requirements and perform feasibility analysis.

* Troubleshoot charging-related issues and support daily operations.

* Perform incident analysis and Root Cause Analysis (RCA).

* Support problem management and implement preventive fixes.

* Work with cross-functional teams on deployment, planning, UAT, and GTM activities.

* Perform functional and end-to-end testing of charging products.

* Analyze Diameter messages and SDP/AIR traces using Wireshark.

* Manage service issues and escalations while ensuring SLA compliance.

* Coordinate with internal teams, customers, and external stakeholders.

*Required Skills*

* 3–5 years of experience in Telecom BSS / Charging Systems.

* Strong experience in SDP/AIR Business Configuration.

* Good understanding of Real-Time Charging and Charging Call Flows.

* Hands-on experience with Diameter Protocol.

* Knowledge of Gx, Gy, and Sy interfaces.

* Experience in Functional Testing and UAT.

* Hands-on experience with Wireshark and SDP/AIR Trace Analysis.

* Experience in Incident Management, RCA, and Problem Management.

* Understanding of Prepaid and Postpaid Charging.

* Experience in Managed Services or Customer Operations is preferred.

* Strong troubleshooting, analytical, communication, and stakeholder management skills.

If Interested Please contact :9014434472