Role: SCCM / MECM Administrator
Experience: 8-10 Years
Location of Requirement: Pune
Responsibilities
- Hands on working experience of End User Computing/Desktop Support (Windows & MAC) SCCM, Basic Understanding of Windows Server Environment.
- Good Understanding of ITSM process.
- Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.).
- Escalation for End user computing issues and complaints received from business users.
- Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
- Effort analysis, work allocation, resource planning and optimization.
- Preparation of daily/weekly/monthly reports (internal and to client).
- Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA.
Required Skills
- Good understanding of IT infrastructure tools like Intune, EMA, MDM.
- Vulnerability management.
- Hands-on experience in Powershell scripting.
- Hands-on experience in WDS, managing PXE.
- Proactive monitoring and strong follow-up practices to ensure overall compliance.
- Hands-on experience in Intune / AutoPilot.
- Understanding on latest technologies and their applications.
- Motivational behavior among team is appreciated.
- Ready to accept new changes in process or project.
Preferred Skills
- Learning attitude and self-motivated.
- Ensuring all compliance parameters viz. patching, application, client health etc.
- Good verbal and written communication.
