Role : SCCM Admin
Exp : 7+
Loc : Noida
Required Skills & Experience:
- 710 years of enterprise IT experience with at least 6+ years in SCCM/MECM and Intune administration.
- Strong expertise in:
- SCCM infrastructure (DP, MP, SUP, WSUS integration)
- OSD task sequences (WIM, PXE, Autopilot hybrid deployment)
- Application packaging & deployment
- Patch management & compliance
- Proficiency in PowerShell scripting for endpoint automation.
- Experience with co-management and hybrid SCCMIntune environments.
- Knowledge of Windows 10/11 lifecycle management, Autopilot, and Azure AD join.
- Familiarity with endpoint security policies (Defender ATP, BitLocker, Firewall via Intune).
Support & Troubleshooting
- Provide L3 support for SCCM and Intune escalations, resolving client agent failures, deployment errors, and policy conflicts.
- Troubleshoot SCCM client health, software distribution failures, task sequence errors, PXE boot issues, and Intune device enrollment problems.
- Assist end-users with SCCM and Intune functionalities (application installs, updates, compliance issues).
System & Configuration Management
- Design, configure, and maintain SCCM hierarchy (CAS, Primary Sites, DPs, MPs, SUPs).
- Manage SCCM collections, boundaries, discovery methods, and custom client settings.
- Configure Intune compliance policies, configuration profiles, and security baselines.
- Support hybrid co-management scenarios between SCCM and Intune.
Software & Patch Deployment
- Build and manage application packages (MSI, EXE, AppX) and deployment types in SCCM.
- Configure and deploy Win32 apps, line-of-business apps, and Store apps in Intune.
- Plan and execute monthly patch deployment cycles (Windows Updates, 3rd party apps).
- Monitor compliance and generate patch reports for leadership and audits.
- Handle zero-day patching and emergency deployments with rollback strategies.
Monitoring & Reporting
- Implement monitoring for SCCM site health, component status, and SQL database performance.
- Configure Intune Device Compliance reports, Endpoint Security dashboards, and Azure Monitor integration.
- Develop and publish custom reports using SCCM SSRS, Power BI, or CMPivot queries.
- Generate compliance and performance reports for patching, deployment success, and device health.
Security & Compliance
- Ensure endpoint configurations align with CIS benchmarks, ISO/Infosec standards, and client policies.
- Manage BitLocker encryption, Defender AV/ATP policies, and firewall configurations through Intune.
- Apply Conditional Access and device compliance policies for secure access.
- Conduct regular audits of SCCM and Intune configurations.
Project Involvement & Continuous Improvement
- Participate in upgrades of SCCM infrastructure, Windows 11 readiness projects, Autopilot implementations, and migration initiatives.
- Automate tasks using PowerShell, Orchestration Groups, or Graph API scripts.
- Contribute to process optimization, self-healing client mechanisms, and policy refinements.
- Stay updated with new SCCM CB releases, Intune features, and MEM roadmap.
Soft Skills:
- Strong troubleshooting and analytical mindset for resolving complex endpoint issues.
- Excellent communication skills to interact with stakeholders and handle escalations.
- Ability to collaborate with cross-functional teams (security, infra, cloud, network).
- Willingness to work in 24x7 support environment if required.
Nice-to-Have (Preferred):
- Experience with 3rd party patching (e.g., ManageEngine, SCUP).
- Familiarity with Graph API, Microsoft Endpoint Analytics, and Proactive Remediations.
- Certifications:
- Microsoft Certified: Endpoint Administrator Associate
- Microsoft Certified: Modern Desktop Administrator Associate
- ITIL v3/v4 Foundation certification.
