SAS Viya Cloud – L1/L2 AMS Support Professional

2-5 Years

Save

Early Applicant

Quick Apply

Job Description

Monitor SAS Viya Cloud workloads for system performance, availability, and SLA adherence.
Troubleshoot job execution failures, data integration issues, and analytics model processing errors.
Perform patching, software version upgrades, and maintenance for SAS Viya environments.
Collaborate with development and analytics teams to resolve incidents related to reports, dashboards, and BI outputs.
Ensure documentation of incidents, resolutions, and operational procedures.
Maintain health checks, resource utilization, and automated alerts for SAS Viya workloads.
Support business users and stakeholders with reporting, query execution, and troubleshooting analytics workflows.