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Roles & Responsibilities:
- Provide technical support and troubleshooting for SAS Platform-based applications.
- Collaborate with cross-functional teams to identify and resolve issues within critical business systems.
- Develop and maintain technical documentation, including standard operating procedures and knowledge base articles.
- Participate in the design, testing, and implementation of new applications and system enhancements.
- Ensure compliance with established service level agreements (SLAs) and customer satisfaction goals.
Professional & Technical Skills:
- Proficiency in SAS Platform.
- Experience in SAS Analytics is a good-to-have skill.
- Strong understanding of software engineering principles and methodologies.
- Experience in troubleshooting and resolving technical issues in a timely manner.
- Excellent communication and interpersonal skills.
Mount Talent Consulting Pvt. Ltd. (MTC) is known for providing top-notch HR services from beginning to end. With the passion and dedication of our experienced and qualified team members, we have mastered the art of maintaining quality and dependability. By setting high-performance standards, MTC ensures complete satisfaction. MTC is in the Business of HR Tech, Hiring, Staffing, Payroll, Staff Augmentation, Outsourcing business. Runs a Job portal-www.rozgar.com, operating in South Asia & Middle East. The group offers AI driven HRMS platform: www.rozgarhrms.com. The pathbreaking platform has helped increase employee productivity & management by 70%+. Registered offices in Noida, India | New York, USA | Singapore | Dubai | Vietnam Clients Include Honeywell, Boston Consulting Group, Accenture, Wells Fargo, American Express, Honda, Landmark Group, ICICI Bank, HDFC & other large MNC's from across Countries.
Job ID: 115717687
