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JOB DESCRIPTION
We are seeking a Senior SAP Engineer to serve as a high-level technical authority (L3) within expansive and diverse SAP landscapes on a big and innovative end customer reality.
This role focuses on the technical management, maintenance, and overall operational integrity of our systems, ensuring high performance across a wide variety of SAP products.
As a senior expert, you will provide deep technical guidance and direct troubleshooting for complex environments, acting as the primary technical point of escalation.
This position is designed for an innovation-driven professional who will supervise the technical excellence of our SAP BASIS teams and stay at the forefront of emerging technologies to continuously improve our large-scale, high-variety infrastructure.
Job Responsibilities:
.Act as the lead technical expert in SAP BASIS, providing guidance and high-level L3 troubleshooting for a wide variety of systems and products.
.Design and implement complex SAP BASIS projects, coordinating all related activities and technical workstreams.
.Manage a diverse portfolio of SAP projects, ensuring alignment with customer expectations and rigorous quality control.
.Provide technical mentorship and training to junior team members, serving as the primary point of escalation for critical landscape issues.
.Build and maintain strong relationships with internal business area representatives to ensure high levels of trust and satisfaction.
.Collaborate with leadership to identify new technological opportunities and optimize the profitability and efficiency of SAP operations.
.Develop and maintain comprehensive documentation for system architecture, technical procedures, and operational annexes.
.Drive innovation by staying up to date with the latest SAP technologies and recommending improvements to enhance the existing environment.
Qualification Requirements:
.Bachelor's degree in computer science, Information Technology, or related technical field.
.Proven technical background in SAP BASIS (including system management, installations, configurations, upgrades, S/4HANA conversion, migration, OS administration for SAP) with the ability to manage governance and support tasks.
.Excellent analytical, problem-solving, and multitasking skills capable of handling a vast variety of systems.
.Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.
.Demonstrated leadership skills and the ability to supervise teams and coordinate with multiple global stakeholders.
.Ability to manage relationships with customer representatives, including those from different cultural backgrounds.
.Seniority in the field, with a focus on delivering high-quality services rather than holding specific certifications or formal education levels.
.Proficiency in English for professional communication and documentation.
.Willing to work in rotational shifts across 24/7.
Preferred Skills:
.Experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform, especially as they relate to SAP RISE.
.Professional certifications in SAP Basis or related technical architecture areas.
.Knowledge of automation tools and scripting languages to drive efficiency in system administration tasks. Familiarity with ITIL or other IT service management frameworks.
Based on Experience
We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.
Job ID: 148818055
Skills:
Process Automation, AI tools, Governance compliance frameworks, Control analysis, Risk management, Reporting
Skills:
Wireshark, Itil, Pstn, Nat, Qos, Microsoft Teams, Direct Routing, AudioCodes, Teams Admin Center, Call Analytics, CQD, SIP, Operator Connect, DSCP
Skills:
Agile Scrum, Restassured, LWC, Selenium, Aura, Basic Sql, Azure DevOps, Salesforce Testing, Jenkins, Api Automation, Postman, Salesforce data model, Governor limits, Provar, Lightning Experience, Salesforce test automation tools, Gearset, Apex logic, Salesforce security, Playwright, Copado, Salesforce CRM applications, Declarative automation, compliance concepts, sandbox strategy, Salesforce release cycle, Salesforce SOQL
Skills:
Sap Basis, Sap, Sap Sd
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