Process Automation, AI tools, Governance compliance frameworks, Control analysis, Risk management, Reporting

Wireshark, Itil, Pstn, Nat, Qos, Microsoft Teams, Direct Routing, AudioCodes, Teams Admin Center, Call Analytics, CQD, SIP, Operator Connect, DSCP

Agile Scrum, Restassured, LWC, Selenium, Aura, Basic Sql, Azure DevOps, Salesforce Testing, Jenkins, Api Automation, Postman, Salesforce data model, Governor limits, Provar, Lightning Experience, Salesforce test automation tools, Gearset, Apex logic, Salesforce security, Playwright, Copado, Salesforce CRM applications, Declarative automation, compliance concepts, sandbox strategy, Salesforce release cycle, Salesforce SOQL

Sap Basis, Sap, Sap Sd