SAP supply chain logistics - Support Manager

SAP supply chain logistics-Support Manager

Experience :13+

Company Description

NeoIntelli Technologies is a forward-thinking IT partner dedicated to empowering businesses through innovation and cutting-edge technology. With a commitment to creativity, expertise, and adaptability, we deliver tailored solutions that address the complexities of an ever-changing tech landscape. Our team works collaboratively to drive our clients success, making NeoIntelli a trusted name in shaping the future of IT.

Location: Bangalore

This is a technical manager role, some with strong SAP supply chain logistics, application

support and managed a team.

Relevant exp in SAP Supply chain or operations, Demand Planning, Supply Planning.

Relevant exp in Application Support for Supply Chain Logistics (system enhancements,

configuration, and implementation)

Summary of Role Expectations

The Senior Manager of Application Support for Supply Chain Logistics will lead a global, Follow the

Sun support organization dedicated to delivering exceptional customer service, operational

excellence, and rapid issue resolution. This leader will cultivate a strong training culture, drive

accountability across SLAs, and reduce technical debt while ensuring system stability and uptime

for mission critical logistics applications. Success in the role requires exceptional

communication skillsincluding bilingual proficiencyand the ability to navigate effectively within

large, matrixed enterprises, building trust with both business stakeholders and technical teams.

Operating through influence as much as direct authority, the Senior Manager will partner closely with

Infrastructure, Cybersecurity, and other technical domains to ensure end-to-end restoration during

incidents. Ideal candidates bring hands on technical problem-solving experience, strong domain

knowledge in supply chain or operations, and a forward looking mindset that leverages AI and

automation to optimize support processes and elevate service performance.

Preferred Qualifications

Technical Skillsets with first-hand experience resolving issues

AI acumen tied to optimizing support

Operations: Logistics Business Domain Knowledge