SAP S/4HANA Service Management Consultant

Manage service orders including planning labor, travel, spare parts logistics, and external service procurement.

Configure and manage service contracts with SLA agreements, pricing, and warranty terms.

Handle service requests efficiently from intake to resolution.

Execute accurate billing and invoicing of service activities and contracts.

Integrate service management processes with S/4HANA ERP modules (Order Management, MRP, Inventory, Logistics, Finance).

Collaborate with SAP Customer Service for enhanced service delivery.

Leverage real-time data and analytics to improve decision-making and efficiency.

Support service business transformation and digitalization initiatives to enhance customer experience.