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Visteon is advancing mobility through innovative technology solutions that enable a software-defined future. Our state-of-the-art product portfolio merges digital cockpit innovations, advanced displays, AI-enhanced software solutions, and integrated EV architecture solutions. With expertise spanning passenger vehicles, commercial transportation, and two-wheelers, Visteon partners with global automakers to create safer, cleaner, and more connected journeys. Headquartered in Van Buren Township, Michigan, Visteon operates in 17 countries, employing a global network of innovation centers and manufacturing facilities. In 2024, we recorded annual sales of approximately $3.87 billion and secured $6.1 billion in new business.
To ensure the stability, performance, security, and scalability of Visteon's global SAP S/4HANA landscape by driving all BASIS, system administration, environment management, transport governance, integrations, and technical operations across multiple global sites. The role provides a robust technical foundation enabling smooth rollouts, dependable operations, and a secure system backbone.
Key Objectives of this Role
Maintain a Stable & High-Performing SAP Environment: Ensure optimal performance, system availability, and proactive monitoring of all SAP components.
Oversee System Architecture & Technical Operations: Handle installations, upgrades, kernel patches, support packs, cloud services, and environment refreshes.
Manage Multi-System Landscape: Support development, QA, training, pre-production, and production systems across global time zones.
Ensure Seamless Integrations: Support CPI, EDI, MES, PLM, OpenText, and other application integrations from a BASIS perspective.
Implement Strong Security & Compliance: Ensure ICFR, ITGC, SoD, and audit alignment across user access, roles, and technical operations.
Support Global Rollout: Provide BASIS support during blueprint, build, testing, cutover, and hypercare phases for all new sites.
Transport Management & Governance: Ensure strict control, sequencing, and quality of transports across the landscape.
Technical Issue Resolution: Diagnosis and resolution of performance issues, dumps, locks, RFC failures, job aborts, and system errors.
Key Performance Indicators
System Performance & Availability KPIs
Production system uptime (>99.9%).
Batch job success rate and reduction in job failures.
Database growth optimization and HANA memory utilization benchmarks.
Reduction of performance-related incidents (ST03N analysis).
Technical Operations KPIs
SLA adherence for transports, refreshes, and environment requests.
Timely application of patches and upgrades with minimal disruption.
Stability of RFCs, queues, CPI connectivity, and host agents.
SAP Note implementation success rate without regression issues.
Security & Compliance KPIs
ICFR/ITGC compliance score.
Transport governance adherence (no unauthorized changes).
Audit findings closure within defined timelines.
User access provisioning accuracy.
Rollout & Project KPIs
On-time environment setup for each project phase.
Zero critical BASIS defects leaking into go-live.
Seamless support for cutover (transports, batch jobs, integrations, security).
Hypercare stability score across new sites.
Key Year One Deliverables
Stabilize SAP Technical Operations for the Live Pilot Site
oImprove system performance, job runtime, and integration reliability.
oClean up background jobs, unused RFCs, spool queues, and obsolete objects.
oEnsure CPI/EDI/MES integrations function with zero BASIS-level disruptions.
Establish Global BASIS Governance Framework
oTransport pathway and sequencing rules across all landscapes.
oStandard monitoring framework (CCMS or equivalent tools).
oStandard operating procedures for refreshes, backups, and patching.
Prepare Environments for Tunisia, Asia & Future Sites
oSet up new clients, systems, roles, RFCs, and batch jobs.
oSupport data migration and performance tuning for loads.
oManage transport bundles and cutover requirements.
Execute Key Technical Upgrades
oSupport S/4HANA feature pack upgrades, kernel updates, HANA patching.
oValidate integration points after technical upgrades.
Build Internal Documentation & Capability
oBASIS runbook for AMS and internal IT teams.
oDR/backup documentation and technical architecture diagrams.
oTroubleshooting guide for performance, dump analysis, and connectivity issues.
Job ID: 139370169