Accountabilities:
- Manage a small team to support the Design, Build, and Test processes in the Axial program.
- Ensure end-to-end business processes flow from BIC to Solution Manager to enable the linkage between business process and technical solution.
- Process any change requests to business process and assess the impact on build and test.
- Collaborate with partners to identify process inefficiencies and recommend improvements.
- Support the use of SAP Solution Manager for process documentation, testing, and change control.
- Assist in aligning SAP functionality with business processes across SAP modules.
Essential Skills/Experience:
- Bachelor s degree in Information Technology, Business Information Systems, or a related field.
- 1-2 years of experience in a role focused on business process support or analysis.
- 8 to 10 years of working knowledge of SAP ERP (at least one core module) and its impact on business operations.
- Familiarity with SAP Solution Manager for documentation and testing support.
- Experience using business process modelling tools, (ideally BIC but others applicable).
- Strong analytical and documentation skills.
- Good interpersonal and communication skills, with the ability to bridge IT and business perspectives.
Desirable Skills/Experience:
- Exposure to SAP implementation or upgrade projects.
- Understanding of process frameworks such as BPMN.
- Basic experience with reporting tools like Power BI.
- Familiarity with IT change and release management processes.