SAP Operation Expert Lead

• Lead a cross-functional feature team delivering end-to-end solutions across modules like SAP EAM, PM, REFX, FI, and Analytics.
• Manage SAP-related projects, Operations Management including upgrades, changes management, and integrations with other systems.
• Responsible for Problem, Incident and Change management process
• Monitor system performance and implement improvements to enhance efficiency and reliability.
• Ensure that SAP systems comply with legal regulations and organizational policies and maintain robust security measures.
• Take ownership of technical delivery, quality assurance, and continuous improvement.
• Guide and mentor functional consultants, and analysts within the team
• Ensure integration with central systems and coordinate with global IT partners.
• Manage escalations, risks, and dependencies across streams.
• Foster a DevOps mindset and implement continuous integration and delivery practices
• Oversee the daily operations of SAP systems, ensuring they run smoothly and efficiently.
• Lead and mentor a team of SAP professionals, providing guidance and support.
• Act as the main point of contact between the organization and SAP vendors, ensuring effective communication and service delivery.

What should you bring along

• 6-12 years of experience in SAP and enterprise IT projects, with at least 3 years in a Team lead or Delivery lead role.
• Strong understanding in Operations management (ITIL), Incident management, Problem Management, Continuous Improvement, Transport Management
• Understanding of agile methodologies and tools (Scrum, SAFe, Jira, Confluence).
• Excellent communication, leadership, and stakeholder management skills
• Experience working in a multicultural, global environment.

Must have technical skill

• In-depth knowledge in SAP systems
• Experience in Operations & Maintenance of application
• Experience with any of the SAP modules (SAP S/4HANA, Enterprise Asset Management (EAM, former PM) or Plant Maintenance modules, Real Estate Flexible module (REFX), SAP FI (Finance) integration, Analytics tools SAC, or equivalent.
• Strong project management skills
• Strong problem-solving skills to address and resolve system issues promptly
• Ability to analyse system performance and identify areas for improvement.

Good to have technical skills

• Exposure to ABAP, Fiori, or UI5 development.
• Experience with SAP Solution Manager or Focused Build.
• Knowledge of ITIL processes and service management tools (e.g., ServiceNow).
• Familiarity with security, roles, and authorizations in SAP.