Own and drive the company's technology roadmap, ensuring alignment with overall business strategy and objectives.
Collaborate with business groups, internal IT teams, and external partners to identify, evaluate, and adopt the right technology solutions aligned with the company's mission and goals.
Monitor and manage end-to-end delivery of programs and projects sponsored by business groups ensuring adherence to scope, timelines, and budgets.
Enforce standard methodologies, processes, and tools across all technology initiatives to ensure consistency and quality.
Provide leadership and direction to project and functional teams, fostering collaboration, accountability, and delivery excellence.
Evaluate and rationalize the technology landscape, identifying redundant applications, infrastructure, and tools to optimize cost and efficiency.
Understand the demand pipeline and work closely with resource planners to ensure appropriate capacity and capability across teams.
Manage complex stakeholder expectations, balancing business priorities, resource constraints, and delivery commitments.
Oversee IT requirements for sales and logistics functions, along with other corporate areas such as HR and finance.
Investigate and implement new technologies that can enhance efficiency, improve performance, or modernize existing systems within the enterprise landscape.
Prioritize and drive key strategic initiatives aimed at enhancing business performance and digital maturity.
Define budgets and resource plans for approved initiatives and ensure financial governance.
Translate business needs into actionable technology requirements, preparing business requirements, functional specifications, and benefit cases in collaboration with business analysts.
Engage with delivery teams and vendors to ensure smooth execution and successful outcomes for all technology projects.
Facilitate user acceptance and readiness, ensuring required processes, governance, and resources are in place prior to implementation.
Define and oversee program governance models, conducting periodic reviews to monitor progress, resolve risks, and ensure accountability.
Ensure business processes are optimized before automation and that solutions deliver measurable business outcomes.
Drive adoption and continuous improvement to ensure the sustained realization of business benefits.
Identify and mitigate program and operational risks, ensuring timely resolution and proactive governance.
