Job Description:
- We are seeking an experienced SAP FSM Consultant with strong expertise in implementing and supporting SAP Field Service Management solutions
- The ideal candidate will have hands on experience in configuring customizing and integrating SAP FSM with backend ERP systems like S 4 HANA and ECC
Key Responsibilities:
- Implement and support SAP FSM solutions across full lifecycle projects
- Configure customize and test FSM scenarios as per client requirements
- Identify gaps issues and propose workarounds prepare RICEFW documents functional technical designs and test cases
- Conduct workshops demos and presentations for clients
- Perform SAP FSM system setup and administration tasks
- Configure FSM functionalities including Resource Planner Scheduling Dispatching Service Fulfillment Time Material Journal approval Smart Forms and Business Rules
- Manage Crowd Service and foundational services like Auto Scheduling policies
- Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI design groovy scripts for CPI
- Develop custom reports using Jaspersoft and handle custom developments and data replication
- Support project phases Requirement Gathering Business Process Design Configuration Testing Cutover Training Hypercare and Enhancements
Technical Requirements:
- Minimum 9 years of SAP FSM implementation experience with at least 2 full lifecycle projects
- Proficiency in SAP FSM configuration customization and integration
- Exposure to SAP CPI groovy scripting and Jaspersoft reporting
- Knowledge of SAP CRM C4C Service module and SAP S 4 HANA Service Customer Service modules preferred
- Familiarity with SSAM SAP Service and Asset Manager is an advantage
- SAP FSM certification is desirable
Additional Responsibilities:
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Ability to assess the current processes identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Location of posting Infosys Ltd
- is committed to ensuring you have the best experience throughout your journey with us
- We currently have open positions in a number of locations across India Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Mangalore Noida Bhubaneswar Kolkata Coimbatore Jaipur Mysore and Hubli
- While we work in accordance with business requirements we shall strive to offer you the location of your choice where possible
Preferred Skills:
Technology->SAP Functional->SAP Field Service Management
