- Proficient in Configure, Customizing and Testing of FSM Scenarios
- Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
- Create and conduct presentations/workshops/demos on system functionality to the client
- SAP FSM system Setup
- Hands on experience in setting up FSM Resource Planning, Scheduling, Dispatching, Service fulfillment, Time and Material Journal approval functionality, Smart form settings, Business rules
- Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
- Experience with Business rules, Screen configurations and workflows
- Exposure to CPI and designing groovy scripts
- Custom reports on FSM using Jaspersoft tool, if required
- Exposure on the Foundational Services in FSM which include Auto scheduling policies
- Custom Auto scheduling policy as per the customer requirement
- Custom developments
- Data replication
Seasoned SAP Consultant with minimum 4-6 years of FSM implementation experience with minimum 2 full lifecycle implementation project experience.
- SAP FSM Certification o Experience on implementation of SAP CRM / C4C Service module will be an added advantage o SAP S/4 HANA Service/Customer Service modules o Knowledge on SSAM (SAP Service and Asset Manager)
