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SAP FSM Consultant - E2E Implementation

6-10 Years
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Job Description

We are seeking an experienced SAP FSM Consultant to join our SAP practice. You will be responsible for implementing and configuring SAP Field Service Management (FSM) solutions, designing end-to-end service processes for field operations, and integrating FSM with backend SAP systems. This role requires a strong understanding of SAP FSM, its integration capabilities, and key customer service processes.

Roles & Responsibilities:

  • Implement and configure SAP FSM based on business requirements.
  • Integrate SAP FSM with backend SAP systems (S/4HANA, ECC).
  • Design end-to-end service processes for field operations, including dispatching, scheduling, mobile access, and reporting.
  • Work closely with stakeholders to gather requirements and translate them into functional specifications.
  • Provide support during all project phases: blueprinting, realization, testing, go-live, and hypercare.
  • Train end-users and support change management.
  • Collaborate with technical teams for data integration and custom developments.

Skills Required:

  • Strong experience in SAP Field Service Management (FSM).
  • Knowledge of SAP Service Cloud and C/4HANA is a plus.
  • Experience with SAP FSM mobile app configuration.
  • Integration experience with SAP ERP using SAP BTP, PI/PO, or CPI.
  • Familiarity with FSM Core, Planning & Dispatching, Smartforms, and Smartflow.
  • Strong functional knowledge of field service operations, work order management, resource planning and dispatching, customer service processes, and asset management.
  • Experience in Utilities, Manufacturing, or Telecom domain is a plus.
  • Knowledge of FSM analytics and reporting is a plus.
  • Familiarity with Agile or Scrum methodologies is a plus.

QUALIFICATION:

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • SAP Certification in FSM or C/4HANA is a plus.
  • Strong communication and documentation skills.

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Indian

About Company

Forward Eye Technologies is a dynamic company specializing in E-Learning services, consistently evolving and excelling in diverse domains that encompass IT staffing, Talent Transformation, eLearning, LMS Support, Video Editing, and Application Development. Our unwavering dedication lies in empowering organizations to redefine their business landscapes. Our core values are rooted in fostering innovation in technology, harnessing a profound expertise in scientific learning methods, and nurturing a creative mindset that distinctly positions us to cater to the varied needs of businesses across industries. Our technology-driven IT Staffing services harmonize functional, strategic, and operational proficiency, serving as a catalyst for enhanced business efficiency and reduced operational costs. We place a paramount focus on nurturing lasting client relationships through the successful delivery of a broad spectrum of IT services. Forward Eye Technologies offers an all-encompassing array of learning solutions, encompassing eLearning, LMS, ILT, VILT, and Corporate Training. Our proficiency extends to delivering digital publishing services across a wide range of disciplines. We take immense pride in extending our services to clients in India, Singapore, United Kingdom, and United States, delivering exceptional solutions and unwavering support across international borders. Our technological solutions effectively bridge the gap between technology and business, providing our clients with a pivotal competitive edge in today's rapidly evolving business landscape.

Job ID: 123344961