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SAP Fieldglass Consultant - Implementation & Support

Forward Eye Technologies
Pune
8-13 Years
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Job Description

We are looking for an experienced SAP Fieldglass Consultant who specializes in implementation, incident management, and end-user support. You will work closely with cross-functional teams and vendors to deliver robust SAP Fieldglass solutions supporting contingent workforce and services procurement. This role requires strong knowledge of SAP Fieldglass modules and experience with integration to ensure seamless operations and resolve system issues.

Roles & Responsibilities:

Implementation & Configuration:

  • Lead and support end-to-end SAP Fieldglass implementations, including requirement gathering, solution design, configuration, testing, and deployment.
  • Configure modules such as Contingent Workforce Management (CWM), Statement of Work (SOW), and Services Procurement.
  • Coordinate with SAP Fieldglass and client stakeholders during blueprint, realization, and deployment phases.
  • Ensure Fieldglass is correctly integrated with SAP ERP (e.g., S/4HANA or ECC) and third-party systems.

Incident Management:

  • Monitor and manage incident tickets related to SAP Fieldglass.
  • Perform root cause analysis, resolve system issues, and ensure timely closure of tickets per SLAs.
  • Collaborate with SAP and third-party vendors to resolve complex incidents and bugs.

User Support & Training:

  • Provide L2/L3 support to end-users and super users.
  • Handle user access, role creation, and permission-related tasks within Fieldglass.
  • Conduct user training sessions and create knowledge articles, user guides, and SOPs.
  • Support user acceptance testing (UAT) and post-go-live activities.

Skills Required:

  • Strong knowledge of SAP Fieldglass modules: CWM, SOW, Services Procurement.
  • Experience with integration of Fieldglass with SAP ECC/S4HANA, Ariba, SuccessFactors, or third-party VMS systems.
  • Proficiency in ticketing tools (ServiceNow, Remedy, etc.) for incident management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Experience working in Managed Services or Support Projects is a plus.
  • Knowledge of Master Data Management and Workflow Management in Fieldglass is a plus.
  • SAP Fieldglass Certification is an added advantage.

QUALIFICATION:

  • Bachelor's degree in Computer Science, Information Systems, HR, or a related field.

More Info

Job Type:
Permanent Job
Industry:
E-Learning
Role:
ERP/CRM - Functional Consultant
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Forward Eye Technologies

Forward Eye Technologies is a dynamic company specializing in E-Learning services, consistently evolving and excelling in diverse domains that encompass IT staffing, Talent Transformation, eLearning, LMS Support, Video Editing, and Application Development. Our unwavering dedication lies in empowering organizations to redefine their business landscapes. Our core values are rooted in fostering innovation in technology, harnessing a profound expertise in scientific learning methods, and nurturing a creative mindset that distinctly positions us to cater to the varied needs of businesses across industries. Our technology-driven IT Staffing services harmonize functional, strategic, and operational proficiency, serving as a catalyst for enhanced business efficiency and reduced operational costs. We place a paramount focus on nurturing lasting client relationships through the successful delivery of a broad spectrum of IT services. Forward Eye Technologies offers an all-encompassing array of learning solutions, encompassing eLearning, LMS, ILT, VILT, and Corporate Training. Our proficiency extends to delivering digital publishing services across a wide range of disciplines. We take immense pride in extending our services to clients in India, Singapore, United Kingdom, and United States, delivering exceptional solutions and unwavering support across international borders. Our technological solutions effectively bridge the gap between technology and business, providing our clients with a pivotal competitive edge in today's rapidly evolving business landscape.

Job ID: 123343879

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Last Updated: 09-01-2026 06:38:25 AM
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