Key Responsibilities:
1. Cloud Assessment and Strategy:
- Conduct cloud readiness assessments and develop cloud strategies for clients.
- Identify opportunities for cloud adoption and migration and selection of implementation scopes and business process
2. Cloudalm Implementation:
- Design and implement Cloudalm solutions for clients.
- Configure and customize Cloudalm workflows, dashboards, and reports.
3. Client Engagement:
- Work closely with clients to understand their cloud needs and deliver solutions.
- Provide training and support to clients on Cloudalm platform.
Required Skills:
- ServiceNow Cloudalm: Strong knowledge and experience with ServiceNow Cloudalm platform.
- Cloud Computing: Experience with cloud computing platforms (AWS, Azure, GCP, etc.).
- IT Service Management: Understanding of IT service management principles and practices.
- Analytical and Problem-Solving: Strong analytical and problem-solving skills.
- Communication: Excellent communication and interpersonal skills.