Salon Manager

About the Company:

Enrich believes that love begins with you, a motto that drives our company culture and inspires our relationship with customers. We have crossed a milestone of 100+ stores covering 8 cities - Mumbai, Pune, Ahmedabad, Surat, Vadodara, Gandhinagar, Bangalore, and Indore - and we aim to expand exponentially this year.

We have also been awarded for The Best HR Practice of the Year, Best Salon in Digital Marketing, Regional Retailer of the Year, and the award for IT Impact.

We are committed to focusing on both our internal and external customers, consistently offering our best services to ensure maximum customer satisfaction.

Requirement:

Enrich is hiring Store Managers for Pune

Experience Required: 5+ years in a managerial role

Educational Qualification: Graduate

Industry Preferred: Retail, Hospitality, Beauty & Personal Care, Salon & Spa, Telecom, FMCG, Jewelry, Fashion

Key Responsibilities:

• Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.
• Driving the Business & achieving targets
• Lead and motivate the salon team to meet and exceed performance goals and service standards.
• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Conduct regular staff meetings and training sessions to maintain high levels of performance and professional development.
• Monitor and analyze salon performance metrics, preparing regular reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Role:

• Team Management (Motivation, Conflict Resolution)
• Inventory Management (Retail & Consumption)
• Salon Hygiene, upkeep & Maintenance
• Accounting & Billing Operations
• Capacity, Assets & resource optimization
• Bottom line focus (profitability)
• Guest Service Satisfaction & Complaint Resolution

**Interested candidates kindly share your updated resume on [Confidential Information] or contact me on 8454969008***