Salesforce System Administrator

Who is Forcepoint

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place we want you to bring your own energy to help us create a safer world. All we're missing is you!

WhatYou'llDo / Key Responsibilities

• Serve as the day-to-daySalesforce System Administrator: manage users, roles, profiles, permission sets, and data access

• Configure declarative Salesforce features: page layouts, record types, validation rules, workflows, Process Builder / Flow, approval processes

• Build andmaintainreports, dashboards, list viewsto support business users

• Assistin data import, export, cleansing, deduplication, and data integrity tasks

• Handle user support queries - troubleshoot issues, escalate when needed,assistwith training & documentation

• Maintain system health: monitor storage, system limits, logs, audit trails

• Participate in release cycles: testing, sandbox maintenance, change sets, deployments

• Work with stakeholders (sales, marketing, operations) to translate business requirements into configuration solutions

• Document configurations, processes, changes, and create user guides / training materials

• Stay current on Salesforce releases and help adopt new features / best practices

Qualifications / Skills

Required / Must-Have:

• Salesforce Administrator Certification

• Strong interest in CRM platforms and business process automation

• Strong understanding of Salesforce CPQ (Configure, Price, Quote)

• Basic understanding of relational data modeling, objects, fields, relationships

• Hands-on experience with declarative Salesforce tools (Flows, validation rules, reports & dashboards)

• Good analytical, troubleshooting, and problem-solving skills

• Strong written and verbal communication skills

• Willingness to learn and grow - adaptability, curiosity, and attention to detail

Preferred / Nice-to-Have:

• Salesforce Administrator Certification

• SalesforceCPQ Certification

• Experience in data import/export (CSV, Data Loader, etc.)

• Familiarity with Apex / trigger / basic coding (even if limited)

• Knowledge of business domains: sales, marketing, support processes

• Experience using Git, version control, or deployment tools