Job Title
Salesforce Senior Administrator
Experience
6+ Years (Relevant Salesforce Experience)
Locations
Mumbai, Bangalore, Hyderabad, Gurgaon, Chennai, Kolkata, Noida, Ahmedabad, Bhubaneswar, Coimbatore
Employment Type
Full-Time
Role Overview
We are seeking an experienced Salesforce Senior Administrator with strong hands-on expertise across Sales Cloud, Service Cloud, and Revenue Cloud. The role requires deep experience in Salesforce point-and-click configurations, advanced Flow automation, and end-to-end support of business processes. Experience with Revenue Cloud or CPQ is highly preferred.
The ideal candidate will act as a functional SME, working closely with business stakeholders, solution architects, and developers to deliver scalable, high-quality Salesforce solutions.
Key Responsibilities
- Configure and administer Salesforce across Sales Cloud, Service Cloud, and Revenue Cloud
- Design, build, and optimize Salesforce Flows (Screen, Record-Triggered, Scheduled)
- Manage complete point-and-click configurations, including:
- Objects, fields, page layouts, record types
- Validation rules, approval processes
- Profiles, permission sets, role hierarchy
- Support and enhance Revenue Cloud / CPQ processes such as quoting, pricing, product configuration, and order lifecycle
- Translate business requirements into scalable Salesforce configurations with minimal custom code
- Manage user access, security, data visibility, and sharing models
- Perform data management activities including data loads, cleansing, and integrity checks
- Support UAT, production deployments, and post-go-live stabilization
- Create and maintain system documentation, SOPs, and admin best practices
- Collaborate with developers for integrations, custom components, and complex automation scenarios
- Provide ongoing support, troubleshooting, and optimization of Salesforce orgs
Required Skills & Experience
- 6+ years of hands-on experience as a Salesforce Administrator
- Strong implementation experience in Sales Cloud and Service Cloud
- Proven expertise in Salesforce Flow and declarative automation
- Excellent command over Salesforce point-and-click configuration capabilities
- Working experience with Revenue Cloud or Salesforce CPQ (preferred)
- Strong understanding of Salesforce security, sharing, and data model design
- Experience working with cross-functional business and technical teams
- Ability to handle multiple stakeholders and parallel initiatives
Preferred Qualifications
- Salesforce Certifications such as:
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Revenue Cloud / CPQ Certification (preferred)
- Experience supporting large user bases and complex orgs
- Exposure to Agile delivery environments
Notice Period
Early joiners preferred
