9-15 years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel, Routing, Debugging test cases.
5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.
5+ years of hands-on experience in Aura, LWC, and JavaScript programming.
Experience building Salesforce integrations with 3rd party apps and AppExchange products.
Experience working in highly available, scalable, and secure systems.
Effectively communicate technical requirements/design work to engineers and non-technical requirements to the business side.
Experienced in Salesforce deployment (CI/CD, Jenkins) process.
Comply with change management policies to ensure data integrity and system stability.
Salesforce Service Cloud / Architect certifications.
Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.
