The team
Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
- As a Consultant in our Consulting team, you'll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.
- This role is specific to Salesforce Education Cloud
- This role requires the ability to deliver scalable, high-quality solutions, contribute to complex implementation projects, and collaborate effectively with cross-functional teams in a dynamic consulting environment.
- The ideal candidate will possess strong technical expertise across the Salesforce platform, with hands-on experience in Salesforce Education Cloud and other Salesforce Clouds.
Key skills required:
- 4–8 years of hands-on Salesforce development and implementation experience.
- Strong implementation experience with Salesforce Education Cloud.
- Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Salesforce Platform capabilities.
- Design, develop, and implement Salesforce solutions that align with business and technical requirements.
- Develop scalable and maintainable applications using Apex, Lightning Web Components (LWC), Visualforce, Triggers, SOQL, and SOSL.
- Configure Salesforce using Flows, Validation Rules, Approval Processes, Custom Metadata, Record Types, Permission Sets, Sharing Rules, Reports, and Dashboards.
- Build and maintain integrations with enterprise applications using REST APIs, SOAP APIs, Platform Events, and standard Salesforce integration frameworks.
- Deliver solutions across Salesforce Education Cloud and other Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and the Salesforce Platform.
- Participate in technical design discussions and contribute to solution architecture, technical estimations, and implementation planning.
- Develop reusable components and follow Salesforce development best practices to ensure scalability, security, and maintainability.
- Perform unit testing, support system integration testing (SIT), user acceptance testing (UAT), and deployment activities.
- Troubleshoot complex technical issues and provide timely resolution across development, testing, and production environments.
- Conduct peer code reviews and ensure compliance with coding standards, security practices, and platform governance.
- Collaborate with Solution Architects, Technical Leads, Functional Consultants, and project stakeholders to deliver high-quality implementations.
- Prepare technical design documentation, deployment documentation, and knowledge artifacts.
- Stay current with Salesforce releases, emerging platform capabilities, and industry best practices.
Desired Qualifications:
- 4 to 8 years of relevant experience in management or consulting oriented environment.
- At least 3-4 end to end SFDC implementation experience in India or globally
- Graduate degree (Science or Engineering) from premier institutes
