Salesforce Developer - Business Analyst
Location : Mumbai
Job Description
Job Summary
- Salesforce Business Analyst Financial Services
- What You'll Do: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
- Lead ongoing reviews of business processes and develop optimization strategies.
- Conduct meetings and presentations to share ideas and findings.
- Soliciting, gathering, and analyzing user input and requirements.
- Creating wireframe documents with information architecture, documenting user stories and creating to-be process flow diagrams Effectively communicate your insights and plans to cross-functional team members and management.
- Gather critical information from meetings with various stakeholders and producing useful reports.
- Work closely with clients, technicians, and managerial staff.
- Ensure solutions meet business needs and requirements.
- Mapping Salesforce objects/fields with external systems Basic Javascript coding for mapping/validation Facilitate testing of new Salesforce functionality roll-outs Serve as a liaison between stakeholders and users.
Must Haves:
- A bachelors degree in business or related field or an MBA.
- A minimum of 5 years of experience in business analysis in financial industry Strong presentation, communication (written and verbal) skills, and interpersonal skills Authoring requirements, definition, and related documentation Understanding Salesforce Financial services, Sales & Service clouds data model to develop business solutions
- Knowledge on Salesforce Flows, low-code, validation rules, and security controls
- Proven ability leveraging analytical and problem-solving skills in a fast paced environment Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies Proficient in tools like - PowerPoint, MS-Project, visio, draw.io etc.
- Exceptional analytical and conceptual thinking skills. Excellent planning, organizational, and time management skills.
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience collaborating with business stakeholders Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)
