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SalesForce CRMA Analyist

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Job Description

Job Title: Salesforce CRM Analytics (CRMA) Developer

Location: [Jaipur, Bengaluru, Gurugram, Chennai, Hyderabad, Pune]

Experience: 4 To 6 Years

Notice Period: [Immediate to 30 days, should be serving]

Job Overview

We are seeking a skilled Salesforce CRM Analytics (CRMA) Developer to design and deliver scalable analytics solutions. The ideal candidate will have hands-on experience in building datasets, dataflows, recipes, and dashboards within CRMA (Tableau CRM / Einstein Analytics) , along with strong SQL and data transformation skills. This role involves close collaboration with business and data engineering teams to deliver high-quality, insight-driven dashboards.

Key Responsibilities

Dashboard Report Development

  • Design, develop, and maintain CRMA dashboards, datasets, and lenses
  • Translate business requirements into interactive reports and visualizations
  • Optimize dashboards for performance, usability, and data accuracy
  • Conduct demos, walkthroughs, and stakeholder discussions

Maintenance Enhancements

  • Support enhancements, bug fixes, and change requests for existing dashboards
  • Troubleshoot and resolve UAT and production issues
  • Implement continuous improvements based on user feedback

Data Integration ETL

  • Collaborate with data engineering teams to ensure clean and scalable data models
  • Perform data transformations using SQL in Snowflake (joins, aggregations, stored procedures, etc.)
  • Ensure data quality, consistency, and reliability for analytics consumption

Required Skills Experience

  • 46 years of experience in Business Intelligence / Analytics
  • Hands-on experience in Salesforce CRM Analytics (CRMA / Tableau CRM / Einstein Analytics)
  • Strong experience in datasets, dataflows, recipes, and dashboard development in CRMA
  • Proficiency in SQL with experience in Snowflake data warehouse
  • Good understanding of data modeling and ETL concepts
  • Strong analytical, problem-solving, and communication skills
  • Ability to work with both business stakeholders and technical teams

Good to Have

  • Experience with Salesforce Sales Cloud / Service Cloud data models
  • Exposure to SAQL, JSON, and advanced dashboard configurations
  • Knowledge of Agile/Scrum methodologies

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Job ID: 146475309

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