Job Title: Salesforce Business Analyst
Skills: Salesforce,Admin,Business Analyst
Experience: 5-12 years
Location:Hyderabad
Shift: 2:00 P.M-11:00 P.M
We at Coforge are hiring Salesforce Business Analyst with the following skillset:
- Lead Salesforce development projects from conceptualization to implementation
- Requirements Gathering: Collaborate with stakeholders to understand business requirements and objectives. Conduct workshops and interviews to elicit detailed and clear requirements
- Documentation: Document and maintain detailed functional specifications, user stories, and process flows. Create and update documentation related to system configurations and customizations.
- Salesforce Configuration: Configure and customize Salesforce applications to meet business requirements. Collaborate with developers and administrators to implement solutions.
- Data Analysis: Perform data analysis to ensure data integrity and accuracy within Salesforce. Identify data migration needs and collaborate with data migration specialists.
- Testing and Quality Assurance: Develop and execute test plans, ensuring that solutions meet quality standards. Collaborate with QA teams to perform system testing and user acceptance testing.
- User Training and Support: Provide training to end-users on new features and functionalities. Offer ongoing support and troubleshooting assistance.
- Report and Dashboard Creation: Design and create reports and dashboards to visualize key performance metrics. Work with stakeholders to understand reporting needs and optimize data visibility.
- Collaboration: Collaborate with cross-functional teams, including developers, administrators, product owners/managers, project managers, and business stakeholders, to ensure the CPQ system effectively supports sales operations and drives business growth.
Qualifications:
- Bachelor's Degree or equivalent experience - Required
- Typically 5+ years Proven experience as a Salesforce Business Analyst or similar role - Required
- Salesforce Administrator or Business Analyst certifications - Required
- Strong analytical, problem-solving, and communication skills
- Knowledge of Agile/Scrum methodologies
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to communicate ideas and information clearly, accurately, and tactfully
- Solid presentation and facilitation skills
- Must be highly organized, able to effectively prioritize work, be oriented to detail, and have excellent follow through
- In-depth knowledge of CPQ software platform
- Proficient in JIRA, Microsoft Office Suite, advanced Excel knowledge
