Salesforce Business Analyst

We are Hiring: Salesforce Functional Consultant

Experience: 5 Years to 7yrs

Relevant Salesforce Experience: 4Years

Location: Pune Work from Office Mandatory 5days.

Employment Type: Full Time

Job Description

We are looking for a Salesforce Functional Consultant with strong experience in Salesforce Sales Cloud and Service Cloud, along with Automotive or Manufacturing domain expertise.

Key Responsibilities

• Requirement analysis, detailing and fit gap analysis

• Prepare functional design and requirement documentation

• Work on Dealer Management and Order Management processes

• Perform functional testing based on business requirements

• Conduct UAT with business users and provide user training

• Work closely with business users, technical teams and stakeholders

• Lead and manage requirement gathering activities

• Assess the impact of requirement changes and ensure appropriate stakeholder approvals

• Support Sales and Service Management processes

Mandatory Skills

• Minimum 4 years of relevant Salesforce experience

• Strong understanding of Salesforce Sales Cloud and Service Cloud

• Mandatory Automotive or Manufacturing domain experience

• Good understanding of Dealer Management and Order Management

• Basic Salesforce Administration knowledge

• Experience in Requirement Analysis and Fit Gap Analysis

• Experience in Functional Design Documentation

• Hands-on experience in UAT and functional testing

• Strong stakeholder and business user management skills

• Good communication and analytical skills