Salesforce Business Analyst
Job Description
About the Role
The Salesforce Functional (Business Analyst) will play a crucial role in understanding and analyzing business needs, ensuring that Salesforce solutions align with organizational goals.
Responsibilities • Experience: 4-6 years (minimum 4 years relevant in Salesforce) • Must have good understanding of Salesforce Sales and Service Cloud • Must have Automotive or Manufacturing domain experience • Should have good understanding of Dealer management and Order management related processes • Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities • Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation • Must have experience in testing functionalities as per requirement • Must have experience in conducting UAT with business users and trainings • Should have good understanding of Sales and Service management process
Required Skills
• Salesforce Sales and Service Cloud knowledge • Automotive or Manufacturing domain experience • Dealer management and Order management process understanding • Requirement analysis and functional design documentation skills • Testing and UAT experience • MANUFACTURING, Salesforce Sales & Service Clouds, Automative Cloud.
Preferred Skills
• Basic Salesforce Admin knowledge • Sales and Service management process understanding
The Salesforce Functional (Business Analyst) will play a crucial role in understanding and analyzing business needs, ensuring that Salesforce solutions align with organizational goals.
Responsibilities • Experience: 4-6 years (minimum 4 years relevant in Salesforce) • Must have good understanding of Salesforce Sales and Service Cloud • Must have Automotive or Manufacturing domain experience • Should have good understanding of Dealer management and Order management related processes • Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities • Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation • Must have experience in testing functionalities as per requirement • Must have experience in conducting UAT with business users and trainings • Should have good understanding of Sales and Service management process
Required Skills
• Salesforce Sales and Service Cloud knowledge • Automotive or Manufacturing domain experience • Dealer management and Order management process understanding • Requirement analysis and functional design documentation skills • Testing and UAT experience • MANUFACTURING, Salesforce Sales & Service Clouds, Automative Cloud.
Preferred Skills
• Basic Salesforce Admin knowledge • Sales and Service management process understanding
More Info
Key Skills
Basic Salesforce Admin knowledge
Automotive or Manufacturing domain experience
Dealer management and Order management process understanding
Requirement analysis and functional design documentation skills
Salesforce Sales and Service Cloud
Sales and Service management process understanding
Testing and UAT experience
About Company