salesforce Architect

Senior Manager – Salesforce Architecture

Location: Remote – United States

Shift Timing: 2:00 PM–11:00 PM

Department: Information Technology

Reporting To: VP of IT & CISO

Experience Required: Minimum 5 years of Salesforce experience, including 

architecture or lead solution design, with at least 2 years of team leadership 

experience.

About the Organization

We provide ERP, CRM, asset-tracking, simulation and formulation software for the 

process-manufacturing industry. Our mission is to help manufacturers use data and 

technology to operate more safely, efficiently and cost-effectively.

Role Overview

We are seeking a Senior Manager – Salesforce Architecture to own the architecture, 

roadmap and delivery of our Salesforce platform while leading the team responsible for its 

administration and development.

This hands-on leadership role will work closely with Sales, Marketing, Customer Service, 

Finance and Operations to translate business strategy into a scalable platform roadmap.

The environment includes Salesforce CPQ for enterprise SaaS subscription pricing, Sales 

Cloud, Service Cloud, Experience Cloud customer and partner portals, Agentforce and 

custom development. Leading the migration to Revenue Cloud will be a key priority.

Key Responsibilities

Architecture and Strategic Leadership

• Lead the migration to Revenue Cloud, covering target-state revenue processes, 

product and pricing models, data migration and phased implementation that 

minimizes business disruption.

• Own the multi-year Salesforce roadmap, aligning investments and delivery priorities 

with business objectives.

• Define architectural standards, design patterns and governance processes.

• Make build-versus-buy and build-versus-configure recommendations, including 

evaluating AppExchange solutions and implementation partners.

• Own integration and data architecture, including integration patterns, middleware 

strategy, master data management and data governance.

• Lead the integration of acquisitions and new business units into the Salesforce 

platform, including assessment, migration, consolidation and data conversion.

• Review significant solution designs before development and maintain a prioritized 

technical-debt backlog.

• Own release management and DevOps strategy, including source control, 

environments, sandboxes and deployment pipelines.

• Assess Salesforce releases, retiring features and licensing changes, advising 

leadership on costs, risks and opportunities.

• Partner with Information Security on platform security, access controls, audits and 

compliance.

Team and Operational Leadership

• Lead, develop and retain a team of Salesforce administrators and external partners.

• Manage one-on-one meetings, goal setting, performance reviews and individual 

development plans.

• Plan team capacity and communicate additional resource requirements as the 

platform grows.

• Ensure reliable platform operations, including production incidents, integration 

failures, scheduled jobs and Flow error monitoring.

• Manage the lifecycle of certificates, credentials and Connected Apps.

• Establish clear processes for intake, prioritization, estimation, documentation, peer 

review and definition of done.

• Negotiate scope and delivery priorities with stakeholders across departments.

• Mentor team members through design reviews, technical guidance and 

collaborative problem-solving.

• Manage implementation partners, contractors and Salesforce account and support 

relationships.

• Communicate roadmap progress, risks and resource requirements to executive 

stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Mathematics or a 

related field, or equivalent professional experience.

• Minimum 5 years of Salesforce platform experience, including architecture or 

lead solution-design responsibilities.

• Minimum 2 years of experience leading a team, managing direct reports or 

performing similar leadership responsibilities.

• Experience integrating acquired companies or new business units into an existing 

Salesforce instance.

• Hands-on expertise in Salesforce CPQ, including amendment and renewal logic, 

subscription pricing and the quote-to-order data model.

• Hands-on experience with Revenue Cloud, including RLM / Revenue Cloud 

Advanced.

• Proven experience architecting and administering complex Salesforce 

environments with multiple integrations.

• Strong communication and interpersonal skills, with the ability to engage effectively 

with end users, technical teams and executive stakeholders.

Preferred Qualifications

• Salesforce Application Architect or System Architect credentials, or demonstrated 

progress toward these certifications.

• Experience leading the migration or replatforming of an existing quoting, pricing or 

revenue-management system.