Salesforce Administrator

Roles and Responsibilities:

User & Application Support

Act as the primary point of contact for day-to-day user queries, system issues, and functional requests across Deal Management platforms.

Diagnose and resolve application issues, escalating complex technical problems to development or product teams when required.

Manage and triage incoming support tickets, ensuring timely response, prioritization, and resolution to maintain system stability. Salesforce & Data Operations

Perform Salesforce administrative tasks including configuration updates, permission management, role and visibility adjustments, and troubleshooting.

Execute bulk data operations such as mass updates, data corrections, and cleanup using tools like Salesforce Data Loader.

Investigate and resolve data integration, synchronization, and data quality issues across Salesforce and connected upstream or downstream systems.

Monitor system jobs, data pipelines, and error queues, applying remediation steps or escalating issues when necessary.

Stakeholder Enablement

Collaborate with operations, sales, and finance stakeholders to understand business needs and ensure effective system usage.

Conduct user training sessions and provide guidance on new features, best practices, and common system workflows.

Support release cycles by validating new functionality, testing enhancements, and ensuring operational readiness before deployment.

Pay range and compensation package:

Competitive salary based on experience and qualifications.

Equal Opportunity Statement:

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation,

disability, or any other characteristic protected by law.

Qualification:

Bachelor's degree in computer science, Information Technology, or related field.