About Us:
Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India. Our name, derived from Veda (knowledge) and Tantu (network), reflects our mission: to create a vast network of knowledge accessible to all. We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.
Role OvervieW
As a Team Lead Sales at Vedantu, you will be responsible for managing and guiding a team of Academic Counsellors to achieve monthly revenue and conversion targets. Your role includes driving performance, improving the sales funnel, mentoring team members, and maintaining a high-quality student/parent experience
Key Responsibilities.
1. Team Management & Performance
- Lead, mentor, and motivate a team of 812 Sales Executives / Academic Counsellors.
- Ensure the team meets daily, weekly, and monthly revenue & conversion targets
- Conduct regular performance reviews and provide actionable feedback
- Plan rosters, assign leads, and monitor attendance & productivity metrics.
2. Sales Execution & Funnel Management
- Track team performance on lead outreach, demo completion, pitch quality, and closure
- Ensure timely follow-ups and high utilization of leads provided.
- Assist team members during high-value closures or complex customer cases.
- Drive improvements in key metrics like booking rate, demo-to-trial, and trial-to-conversion.
3. Training & Quality Control
- Identify gaps in communication, pitch, and objection handling.
- Conduct training sessions to enhance sales skills and product Knowledge
- Ensure adherence to Vedantu's sales guidelines, tone, and compliance norms.
4. Customer Handling & Escalations
- Resolve parent/student escalations, ensuring fast and satisfactory closure.
- Ensure a high-quality, student-first experience aligned with Vedantu's brand values
5. Reporting & Coordination
Track and report daily/weekly/monthly sales performance to the Sales Manager.
Share insights on lead quality, call productivity, and market feedback.
Coordinate with product, marketing, and operations teams as requ
Skills & Competencies Required
- Strong leadership and people management skills
- Excellent communication (English + regional language preferred)
- High ownership, target-driven mindset
- Ability to provide constructive feedback and improve team performance
- Strong understanding of Inside Sales model in EdTech
- Problem-solving attitude and ability to handle pressure
- Good with data, Excel/Sheets, CRM tools (e.g., LeadSquared, Salesforce)
Qualifications
- Graduate degree in any stream (MBA preferred but not mandatory)
- 36 years of experience in Inside Sales
- Prior experience in EdTech is a strong advantage
- Minimum 1 year of experience as a Team Lead handling a revenue-driven sales team
