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Role: Team Lead - Operations.
Experience: 5+ Years
Location: Bangalore.
Shift : NA (7:00 PM - 4:00 AM)
About MarketStar:
In everything we do, we believe in creating growth for our clients, our employees, and our
community. For the past 35+ years, we have been generating revenue for the most
innovative tech companies across the globe through our outsourced B2B demand, sales,
customer success, and revenue operations solutions. We are passionate about cultivating
career advancements for our people, and supporting them through mentorship,
leadership, and career-development programs. We provide service and support to our
communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud
of our award-winning workplace culture and to be named top employers in our industry.
These achievements are a testament to our six core values, embraced by our 3,000+
employees worldwide. From our headquarters in Utah, USA, to our global offices in India,
Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive
innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how
we can help you find growth!
Job Description:
We are seeking a results-driven Team Leader to spearhead our digital marketing efforts,
driving revenue growth and optimizing campaign performance. The ideal candidate will
lead a team of Account Executives, ensuring the successful execution of digital marketing
strategies across various channels, fostering a high-performance culture, and delivering
outstanding results for our clients.
Duties:
Team Management.
SLA and Performance Management.
Operational Management.
Hiring, Coaching and Mentoring.
Leadership.
Leave and Attrition Management.
Responsibilities:
Lead and mentor a team of Account Executives, providing guidance on digital
marketing strategy, client communication, and performance optimization.
Set clear performance goals and KPIs for the team, regularly reviewing and
assessing progress to ensure targets are met.
Facilitate ongoing training and development to enhance team skills, stay updated
on industry trends and adopt best practices.
Foster a collaborative, motivated team environment focused on achieving both
individual and group success.
Drive revenue growth by identifying opportunities for cross-selling, upselling, and
enhancing existing client accounts through innovative digital strategies.
Work closely with the sales and account management teams to align campaign
goals with client objectives and maximize ROI.
Collaborate with the creative, content, and analytics teams to execute high-impact
campaigns across channels (SEO, PPC, social media, email marketing, etc.).
Provide strategic insights and recommendations to clients, aimed at increasing
traffic, conversions, and overall campaign performance.
Continuously assess and improve processes to streamline workflow, optimize
resource allocation and enhance overall efficiency.
Implement and promote the use of automation tools to increase productivity,
reduce manual work and drive campaign efficiency.
Qualifications:
Experience in sales, customer support, account management, marketing, or
consulting
3+ years of experience managing and developing a team
Lead generation/ pre-sales experience is mandatory
Exposure in international sales (NA or EMEA)
8+ work experience in sales, account management, customer support, marketing,
or consulting.
BA/BS degree or equivalent practical experience.
Experience working against assigned revenue targets and driving sustainable
growth
Experience motivating, inspiring, and driving teams to achieve sustainable growth
Mandatory Skills:
Team Management.
Problem-Solving.
Critical-Thinking.
Digital Marketing.
Display Advertising.
Programmatic Advertising.
Advertising Sale.
Account Management.
Presentation Skills.
Analytical Skills.
Job ID: 145342309