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Sales Support Lead

5-8 Years
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Job Description

The Sales Support Lead B2B Key Accounts plays a crucial role in managing corporate accounts ( contracts, billing updates, collection updates) for our preschool network. The role ensures smooth execution of B2B relationships through strong internal operational coordination and data-driven sales support.

Sales Operations & Reporting

  • Maintain updated client profiles, pricing agreements contracts and child enrolment data in CRM systems.
  • Prepare monthly and quarterly reports on enrolments, revenue realization, and renewal forecasts.
  • Identify opportunities for upselling (e.g., new centers, extended hours, or learning programs).
  • Support invoicing and payment follow-ups in coordination with finance and center teams.

Process & Quality Management

  • Streamline workflows for B2B client interactions on boarding, feedback loops and renewals.
  • Standardize communication templates, reporting formats and documentation.
  • Standardize trackers on growth of accounts, invoicing and collections

Cross-functional Collaboration

  • Liaise with marketing for client-specific events, communication campaigns, and brand activation
  • Provide feedback from clients to curriculum and operations teams to drive continuous improvement
  • Manage and allocate B2B leads within team members
  • Lease with finance team to ensure compliance from B2B teams, help with account reconciliations

More Info

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Indian

About Company

KLAY Preschools and Daycare is India’s largest company-owned and company-operated childcare network, trusted by nearly 500 leading corporates to support working parents with safe, high-quality early education and care. Founded in 2011 with a mission to empower parents to return to work without guilt, KLAY has since supported over 70,000 happy families with quality childcare. Today, we operate 170+ centres across 20+ cities, offering infant care, preschool, after-school programs, and backup care for children aged 6 months to 10 years. Our strength lies in our corporate childcare, partnerships. With models of engagement such as onsite centres, nearsite centres, and reserved seat underwriting, we help organizations comply with statutory mandates like the Maternity Benefit (Amendment) Act while enhancing employee retention, DEI outcomes, and workplace wellbeing. KLAY centres are designed to international standards and staffed with trained professionals who deliver a thematic, play-based curriculum that fosters holistic development. What We Offer: i) Corporate childcare partnerships across industries ii) Tailored solutions for tech parks, campuses & HQs iii) Full compliance support and operational ease iv) Safe, secure centres with real-time parent updates Whether you are an HR leader, CHRO, DEI head, Admin team member, Working parent, or a Mom return to work, we are here to help you create a more inclusive, family-friendly workplace.

Job ID: 137423819

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