About us:
myITreturn (a subsidiary of Skorydov Systems Pvt. Ltd.) has been making tax filing effortless since 2006. Trusted by 2M+ users online and 1M+ app users, our easy-to-use solutions empower individuals and businesses across India.
Job Location:
Office 201, Kaushalya Estate, New Dak Bunglow Rd, Bander Bagicha, Fraser Road, Patna - 800001
Work Mode: On-site
Job Summary:
We are looking for dynamic and detail-oriented Sales & Support Executives to join our team. The role involves handling customer queries, providing service support, and driving sales conversions through effective communication and close coordination with internal teams.
Key Responsibilities:
- Collaborate with internal teams to ensure seamless case handling and timely resolution.
- Prepare, update, and maintain daily operational reports to support business tracking and decision-making.
- Engage with customers across multiple channels (chat, email, and phone) to deliver prompt and effective support.
- Manage inbound and outbound calls to drive successful sales conversions while maintaining high customer satisfaction.
- Guide customers with product knowledge and assist them in understanding features and benefits for smooth adoption.
Educational Qualification:
Graduate/Postgraduate in any Stream
Required Skills:
- Fluent in English (both written and verbal communication)
- Strong working knowledge of MS Excel (Mandatory)
- Good communication and interpersonal skills
- Ability to multitask and manage deadlines
- Ability to handle pressure and maintain performance
Compensation:
- Salary: ₹20,000 – ₹24,000 per month (Based on skills, knowledge & experience)
- Incentives: Attractive performance-based incentives for the sales team
Who Should Apply:
- We seek candidates ready to build a career in client relationship management, mastering key tools, gaining market exposure, and sharpening communication and problem-solving skills.
- Freshers can apply, as well as professionals with experience in sales or support roles.
- Individuals comfortable working in a fast-paced, target-driven environment.
Work Environment:
- On-site, collaborative, and growth-oriented workplace.
- Ability to work effectively in fast-paced environments and deliver results under pressure.
