Sales Support Executive

Company Description

Multidimensions is a trusted supplier of high-precision industrial products sourced from reputable manufacturers in countries like Germany, Japan, and the USA. Serving industries across India, the company specializes in components for modern automated machinery, supporting both OEM and Maintenance, Repair, and Overhaul (MRO) needs. Partnering with world-renowned brands such as NSK, TSUBAKI, THOMSON, and NILOS, among others, Multidimensions ensures timely delivery of critical products by maintaining inventory and offering import services as needed. With a diverse clientele ranging from large corporations like Reliance Industries and Tata Steel to smaller manufacturers, the company combines product distribution with value-added technical solutions. Supported by highly trained sales engineers, Multidimensions delivers innovative solutions with precision engineering for various industries.

Role Description

The Sales Support Executive will play an integral role in supporting sales operations and client servicing. Responsibilities include preparing quotes, processing orders, coordinating with vendors and clients, maintaining accurate records, and supporting the sales team in achieving targets. The role requires effective communication and collaboration within cross-functional teams to ensure customer satisfaction.

Job Summary

The Sales Support / Sales Operations Executive will be responsible for supporting the sales process fromRFQ stage to order execution and dispatch coordination.The role involves evaluating customer requirements, preparing techno-commercial quotations, managing CRM and ERP entries, coordinating with principals and internal teams, and ensuring timely order processing and reporting.

Key Responsibilities:

• HandleRFQs from customersand identify suitable products from our portfolio or equivalent brands.
• Prepare and sendtechno-commercial quotationsto customers.
• Enter and trackleads and enquiries in CRM.
• Follow up on quotations to improveRFQ-to-order conversion.
• Review customer orders against quotations andenter orders in ERP.
• SendOrder Acknowledgement (OA)to customers.
• Coordinate withoperations/logistics team for dispatch.
• Arrange materials fromprincipal companiesif not available in stock.
• MaintainSales Funnel and MIS reportsfor assigned brands.

Qualification:

BE/B.Tech (Mechanical / Instrumentation / Mechatronics / Electrical / Electronics), MBA preferred.

Experience:

Fresher to23 years of relevant experiencein Sales Support / Sales Coordination.

Job Location:

Multidimensions, Navi Mumbai

Skills:

• Good communication and coordination skills
• Hands-on experience withMS Excel
• Basic knowledge ofCRM/ERP systems

Salary:3.5 4 LPA (Negotiable)

No. Of openings- 6