Sales Support Executive

Job Title: Sales Support Executive

Company: Greentech Solutions

Location: Kandivali West (Charkop Industrial Area), Mumbai

Experience: 34+ Years

Open Positions: 2

Company Overview

Greentech Solutions is the go-to destination for signage, space graphic solutions, and 3D elements. We specialize in designing, creating, and installing customized signage and visual solutions for businesses across India. Our approach combines strong design aesthetics with practical functionality to deliver impactful results.

Job Summary

We are looking for a proactive and detail-oriented Customer Support Executive / Sales Support Coordinator to support sales operations, manage client communication, and drive business growth. The candidate will play a key role in handling inquiries, preparing quotations, managing tenders, coordinating with internal and external stakeholders, and ensuring smooth execution from lead generation to post-sales support.

Key Responsibilities

Client & Sales Coordination

Coordinate with sales team, clients, dealers, and internal departments

Handle client inquiries via email and calls, understand requirements, and provide appropriate solutions

Create and manage business associates / sales associates

Generate leads and support conversion into sales

Arrange site visits, follow-ups, negotiations, and assist in deal closure

Sales Support & Documentation

Prepare BOQs (Bill of Quantities) and quotations on a daily basis

Maintain strong follow-up with clients for approvals and order confirmation

Acknowledge and process Purchase Orders (POs) from clients

Maintain and update quotation and BOQ summary records

Prepare monthly sales reports

Tender & Vendor Management

Manage and submit online tenders

Handle vendor registration processes and maintain documentation

Customer Relationship & After-Sales Support

Respond to customer complaints and provide after-sales support

Prepare post-sales documents such as:

Work Completion Certificates

Warranty Certificates

Service Reports

Coordination & Operations

Coordinate between clients, sales executives, dealers, and factory from order generation to delivery

Ensure timely execution and smooth communication across teams.

Compensation & Benefits:

Opportunity to work with an experienced and professional team

Career growth and learning opportunities

Salary Band: 4.80 LPA to 5.50 LPA

Working Hours: 10:00 AM to 7:00 PM

Working Days: 6 days per week (4th Saturday off)

Health Insurance + Accidental Cover

Preferred:

B.Com or relevant commerce background

15 days/Immediate joiner preferred

34+ years of experience in customer support, sales coordination, or back-office sales

Proficiency in MS Excel, Word, and email communication

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