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Description
Note: This is night shift based role catering to NA sellers. Shift timings- 8 pm to 5 am
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online around the world, this is your chance to make history.
About Global Mile Team: Amazon is committed to supporting businesses become successful Selling Partners. Fulfillment By Amazon (FBA) provides sellers with fulfillment services to store products in Amazon's fulfillment centers, which Amazon will pick, pack, ship, and provide customer service to enable FBA sellers to scale their business and reach more customers. Often, Selling Partners may procure inventory from overseas origins, such as China, South-East Asia, requiring them to navigate the complexity of international freight-forwarding, shipping, and customs clearance. Global Mile team solves for this Selling Partner pain-point by offering Amazon Global Logistics solutions, with full suite of international shipping, customs clearance and storage solutions. In summary with Amazon Global Logistics Selling Partners get an integrated, affordable, and reliable, one-stop operating solution to ship inventory from international locations to the fulfillment centers in US, EU, UK .
About the role: Our high-growth team is seeking smart and ambitious Account Manager to join the Global Mile Adoption team. Key objective for this hands-on role includes driving adoption of Amazon Global Logistics products and services by FBA (and other Amazon business) Sellers. You will drive mechanism and process based 1:1 and 1:Many Sellers outreach to prospect, qualify, onboard and convert Sellers into the program. Through ever evolving process driven communication channels, you will drive seller satisfaction and retention to encourage repeat business and long-term partnership with the Selling Partners. Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.
Key job responsibilities
A day in the life
This individual will demonstrate both a strong sales and business development interest / background that enables them to successfully identify and convert opportunities with a high degree of customer obsession. Account Managers will be prospecting Sellers on a daily basis, developing pipeline management plans, and deliver results based on onboarding and conversion goals. This position will be prepared to work in a high-volume and fast-paced environment and with cross-functional teams, globally.
Basic Qualifications
Preferred Qualifications
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Job ID: 106997431
